General Rules
• Please follow the H.D.M. (Hands-Distance-Mask) Rule.
• Lobby TV screens will also be used for messaging and communication.
• Floor signage for physical distancing will exist at the common areas of the hotel.
• Hand sanitizer dispensers, will be placed at all hotel entrances, reception, meeting spaces, public WC.
• All lobby and restaurant areas will be open constantly for air circulation.
• Guests will be advised and will be reminded frequently from the hotel staff for physical distancing at least 1.5m away from other groups of people not traveling with them while standing at reception, using elevators or circulating around the property.
• Only guests living in the same room we recommend to use the lift at the same time and if possible to avoid using it at all.
• Medical Kit. A complete medical kit will be available at the hotel’s Front desk which will contain disinfectant/wipes for surface cleaning Tissues, Face/eye masks (separate or combined, goggles), gloves, Full-length long-sleeved gown and laser thermometer.
• Front of the House Signage. Health and hygiene reminders throughout the property including the proper way to hand washing, distancing and usage of sanitizer dispenses.
• All reception areas are marked to keep the 1.5-meter distance rule that protects our customers during the check-in procedure or other occasions, such as activities or transfers arrangements.
• Public Spaces indoors & outdoors. Frequency of cleaning and sanitizing has been increased in all spaces with an emphasis on frequent contact surfaces including, front desk, doorman desk, elevators and elevator buttons, door handles, public bathrooms, room keys, stair handrails, dining surfaces and seating areas. It will be highly recommended to all guests the usage of their in room WC and not the public ones.
• In case it occurs a suspected case of covid-19 by a guest or hotel employee, we are ready to take all necessary and mandatory measures based on Greek law.